How to Figure Out Your Ideal Audience

Zack Greenfield • May 11, 2021
So today I want to talk to you about trying to figure out what your ideal audience is for your product or service. So this can be kind of tricky. And if you look into, you know, the back end of these advertising dashboards, you know, you'll see things like intent and, uh, affinity, um, and interest group, right? So there's all these different ways between Google and Facebook, which are, you know, two of the bigger app platforms. And then we have our media buying on the professional side that has these different terminology, but they're all a little confusing in my mind, especially for the regular daily users trying to figure out who's buying because we, you know, we need to start with these deeper questions. 

So question number one, and this is really important. You can write this down. This is like something that we all have to answer as business owners. And that question is, is what problem do you solve? Or if you sell a product, of course it would be, what problem does your product solve? Okay. So one to you understand the problem that you solve, the next question that you need, he'd answer, and you could write this one down so that you can answer it and sort of brainstorm who has that problem typically. Okay. So it's, you know, what problem do you, I solve? And then who are the people that typically have that, that one to answer those things, then you start to figure out your audience. And there's a lot of ways to, you know, define an audience. A lot of it is like a weird government forum, um, you know, age twenty-five to 35 male lives in a city drives a car is recently divorced, blah, blah, blah, whatever the, you know, those are like little data points that you can try to refine, but from a, from a core, you know, evaluation, those two questions that I mentioned are the most important questions that get you into figuring out the data pool inside advertising platforms, list, buying media buying, and all these other places where you're going to be presented with, you know, who do you want to pay to chase down? 

You know, what, who do you want to go after? Because that's your biggest thing. When you're growing your business, you have to decide who you want to go after. And if you don't understand those, those two questions really deeply, then it's really hard to figure out who the people are. So ask yourselves that, ask yourself those two questions. What problem do you solve? And then who typically has that problem? And then go from there with your audience creation inside your ad platforms and so forth and so on, or even knowing that will also help you with your messaging and the way you write your emails and the way you express your pain points and the talk to the people about the way that your product solves the problem. Because once you understand how you're helping them and who they are, you're going to be that much more effective at communicating through all your different channels, your display ad, your pay-per-click, your email marketing, your website pages, your retargeting, your auto-responders, your social media posts, your blog posts, your blog articles, you know, whatever.. all of those things tie right back into these two questions. 

So go ahead and answer those for yourselves. Get cracking on that. If this helped you clarify kind of where you need to start with that go ahead and like this video and I can't wait to see you on the next one.
GET HELP TODAY
ISAS - Intelligent Systems As Service
By Zack Greenfield March 18, 2026
SaaS gave you a dashboard. ISAS gives you outcomes. The era of Intelligent Systems as a Service is here — and it changes everything about how businesses buy technology.
By Zack Greenfield March 17, 2026
Most businesses treat AI agents like toddlers with flamethrowers—either locked in a padded room or running wild through the warehouse. We built something different at our Scottsdale office: AI agents that work unsupervised within hard limits, then escalate when they hit the fence.
By Zack Greenfield March 12, 2026
You've got maybe five Scottsdale agencies bookmarked right now, and they all sound exactly the same. "Data-driven." "Results-focused." "Your growth partner." Cool—so is every other agency with a website built after 2019.
By Zack Greenfield March 10, 2026
Your restaurant's packed at 7 PM on a Saturday, and your marketing agency just texted asking if you can "jump on a quick call" to review next month's Facebook ad creative. They don't get it. They've never worked a dinner rush, managed food costs, or explained to a line cook why the POS system crashed during a reservation wave.
By Zack Greenfield March 5, 2026
Your Facebook ads are running during dinner rush and nobody's clicking because they're too busy trying to get a table at your competitor down the street. That's not a creative problem—that's a timing problem, and most marketing agencies wouldn't know the difference because they've never worked a Friday night shift.
By Zack Greenfield March 3, 2026
Discover how AI agents are reshaping marketing in 2025, automating the grunt work, and unlocking strategic growth. Real data, examples, and action steps.
By Zack Greenfield February 26, 2026
Learn 5 leadership strategies inspired by Apple's AI approach that any business owner can use to accelerate growth and avoid common tech pitfalls.
By Zack Greenfield February 24, 2026
Enterprise AI agents are revolutionizing business workflows in 2026. Discover stats, use cases, and practical tips for marketing leaders.
By Zack Greenfield February 19, 2026
AI-driven tools, rapid model cycles, and new consulting models are shaking up marketing. Learn what today’s business leaders need to thrive.
By Zack Greenfield February 17, 2026
Tired of chasing SEO tricks? Here’s why Answer Engine Optimization (AEO) is rewriting the rules—and what your business must do to win in 2025.
Show More