On this video, I'm gonna talk to you about how to get more reviews this week. So if your business is in need of more reviews, and there's a couple of reasons why you could have a negative review that's hanging at the top. We need to push that down or you just don't have enough and your competition have more, this phase is gonna help you out. 

Everybody knows how important reviews are for your business. It doesn't matter if you're an e-commerce seller or if you have a local business with a physical location, or even if you provide local services like H V a C landscaping or anything like that, reviews are really critical to the success of your business. And in general, you know, when you look on Google maps, you wanna see kind of where you rank. And there's two ways to measure that. One is in just total review volume, which is important, and also in the actual, you know, rating wherever you're at and, you know, 4.3, 4.6, nice sweet spot to be there. Um, so you wanna work towards that, but if you are in the need of getting reviews and the number one problem that, you know, we hear, uh, from people coming to us, you know, in an emergency is they got a negative review or a couple of things that have hit and the way to get those down. 

So they aren't reading as headlines is to obviously get some more people to post. Okay. So the answer to that, and, you know, the best way to do it is to get back to your email list, your customer list, and send out a nice message asking for those folks to give you some feedback. Now, we use the system rep up.io to do this, and it is awesome at making sure that all of our clients' customers get follow up emails and follow up SMS messages, asking for feedback that is actionable for the business owner, so that they can improve their service wherever, you know, they can and whatever the feedback sort of starts to indicate. But if you don't have a good system or you don't want to get, you know, set up and, and, uh, you know, kind of do a bigger project, and it's just kind of an emergency get to your customer email list, come up with a nice email, asking them to give feedback, folks that do give you feedback bounce them another email, you know, as long as it's positive, of course, and send them a link to your maps listing and ask them, we would just be so happy if you could post this publicly. And we are glad that you're happy with our service. And we look forward to continuing to, you know, continue to serve you in the best way that we possibly can. So really you can solve this problem. We have done this, uh, by just simple email campaign, like I'm describing with many clients. And, you know, if you got a nice sized list, say 500 to maybe even a couple thousand emails for your business, you should be able to get a half a dozen to a couple, a dozen nice reviews coming in and then work with those people to get those posted online and immediately get a nice little run there to knock something down and, or get the numbers up if that's what you need. 

And of course, revup.io is the system we use for all of our projects and is awesome. Does cool stuff like curbside check in and works great for restaurants and medical and service companies and, and all sorts of things like that. Very easy to configure. So that's how we solve it for our clients, but you can solve it simply by just sending out messages and asking people for feedback. I'll leave you with this one last thought. I don't recommend you start asking people in store or, you know, clients that you're working with or customers that you're working with on the spot. It gives, 'em an icky sort of vibe that, uh, puts 'em on the hot seat, sort of right there. And I, I don't feel that that's a great move. It also is something you really don't want to ask your staff to start doing, cuz then it puts them in that awkward, weird sort of pandering position. So I would just let the in-house interactions happen as they were, and look for your reviews in nice follow ups within 12 to 24 hours of the purchasing interaction. I hope this helps go ahead and slam the like button for me on this video.